Went to werk at 10 30am. Everything's jus not goin fine for me. I had the first customer which is considered as a potential customer to me. Well , i didnt close it. Actually he wants the product which i dun have it on site. But later i check with my collegue and told him that we got the stocks but needs to be ordered. I did told him that we can discuss the product's price and product knowledge. And yea , we discussed bout the product knowledge. But , i didnt manage to close it. i kept asking myself why. Did i really follow my instincts ? In fact i didnt , i was thinking logically all the way throughout my sales process.
Actually i have a strong feeling that i can close tis customer and a feeling of saying something out. But i jus dunno why my brain keeps telling me not to tell. Shld i really follow my instincts or jus logic ? I jus didnt close tis customer. I feel so lousy. And all the while i have been dwelling over tis customer whether i did my speech wrongly , or over confident , or where did i went wrong ?
I feel so down , my emotions begin to hijack my mind. I cant put postitive thoughts into my head. Jus feel so down.
Later there's tis nice collegue of mine told me that i should not dwell over the matter. He told me to move on. In fact he's trying to say Dun let ur emotions ruin. He told me that in sales sometimes its jus rejection that we must face. But too bad , its hard.
Till when i was 1 hr away before goin back , tis customer approach me and sae " Hi , im looking for a Flat LCD screen". My first thought in my mind was " Damm it , i dun have the one ur looking for". Later that i quickly turn tis bad thoughts of mine into positive ways. And later i showed him one of my product which is 19 inch. And he says" Do u have anything more thinner than tis like dose square ones". I was like O DEAR. And i told him that that LCD been face out for some time and its probaly hard to get it from the market.
So later he agrees with my sayings. And later i said " So sir , since the product u have been looking for has been faced out , why not grab tis opportunity and see my 19 inch product". Then , I told him bout the product knowledge. Then comes the price , jus fine and smooth negotiating. Then i close the deal. LOL. Thats where my emotions begin to rise. LOL.
But later that , got some argument with 1 of my collegues. We begin to talk bout school den suddenly to sales. But the thing is that , she's damm defensive. I told her that sales when u have EQ u can close any deals , anytime , anywhere. I do agree with u that sometimes its not EQ. But remember where does ur first instincts comes from and how it is affected ? The answer is Emotions. For example when ur really desperate for sales , ur emotions are already playing tricks on yr mind. The more desp u become , the more u tend to push ur product without techniques, the more u say something which the customer feel offended. Emotions.
But my collegue say its not EQ , i do agree with her , but she thinks that im wrong. Therefore ,Conflict goes all the way. She keeps telling me that she has no wrong in her thinking , i do agree. But she farking stuborn to hear ppl say.
Sometimes i feel that human beings are jus plain too dumb smart. And that includes me. We think that we are smart. We tend to talk alot. But in fact we must accept people's own point of view. We human beings are being brought up in diffrent background , from different experience , from different races and alot. We just couldnt say a person that he or she is wrong. No one is smart in this world. All come to this world jus to learn.
Apart from that issue , we must also Put our angles into their angles and THINK . REALLY FARKING THINK before making assumptions and comments. This society really sucks when it comes to handling people. People dun think before they speak. People jus think they are right , and dun accept people's viewpoint. In other words , werking jus sucks man. Its not the job thats not nice. Its the people there are jus sucking.
Saturday, January 3, 2009
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